The CX Fanatics Podcast provides insights, interviews, and inspiration to service-based business owners.

Weekly episodes focused on Customer Experience as the speedway to doubling profits, maximizing retention, and skyrocketing referrals through strategic customer experience.

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168 Customer service vs customer experience

168 Customer service vs customer experience

Episode 168: Customer Service vs Customer Experience: How to Up Your CX GameIn this week's episode discover the difference between customer experience and customer service. Plus learn: ✅ The biggest mistakes businesses are making when it comes to customer experience✅...

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Introducing the CX Fanatics Podcast

Introducing the CX Fanatics Podcast

Episode 165: Introducing The CX (Customer Experience Podcast)Get ready for a whole new angle on customer experience, marketing, and doubling your direct-to-consumer profits. This episode dives into: Why market changes prompted a new direction, name, and content for...

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