The CX Fanatics Podcast provides insights, interviews, and inspiration to service-based business owners.

Weekly episodes focused on Customer Experience as the speedway to doubling profits, maximizing retention, and skyrocketing referrals through strategic customer experience.

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Featured Episode

179 why Service-Based Businesses need a subscription model

179 why Service-Based Businesses need a subscription model

179. Why Service-Based Businesses Need a Subscription ModelIn this week's episode discover three reasons why your service-based business should embrace a subscription model.  You may be thinking - there is NO way a subscription model would work for my business.  But...

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178 How To Prevent Subscription Churn and Increase Profit

178 How To Prevent Subscription Churn and Increase Profit

178. How To Prevent Subscription Churn and Increase ProfitSalesIn this week's episode discover how to attract the next generation of buyers and what makes them tick when it comes to buying decisions.  Get ready to get to know GenZ. Learn: ✅ 3 simple changes that will...

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174 How To Consistently Increase Wine Club Memberships

174 How To Consistently Increase Wine Club Memberships

174. How To Consistently Increase Wine Club MembershipsIn this week's episode discover three ways to consistently increase your wine club memberships and reduce wine club churn.  Don't have a wine subscription business? Stay tuned, because these three steps can be...

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173 More Reasons Why Every Business Needs A Subscription Model

173 More Reasons Why Every Business Needs A Subscription Model

173. More Reasons Why Every Business Needs A Subscription ModelIn this week's episode discover why every product and service business MUST have a subscription model to increase revenue and profit. Plus learn:✅ The number one benefit of subscription models✅ Hidden...

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172 – Why Every Business Needs A Subscription Model

172 – Why Every Business Needs A Subscription Model

172. Why Every Business Needs A Subscription ModelIn this week's episode discover why every product and service business MUST have a subscription model to increase revenue and profit. Plus learn:✅ The number one benefit of subscription models✅ Hidden perks of having...

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171 Improving Customer Experience After The Sale Part 3 of 3

171 Improving Customer Experience After The Sale Part 3 of 3

171. Improving Customer Experience After The Sale Part 3 of 3In this week's episode discover Discover how to turn new customers into brand fanatics in your direct-to-consumer business & eliminate endlessly selling to new clients. Plus learn:✅ Which companies you...

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